Privacy Policy
SafeWalletBox (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or use our website (https://safewalletbox.com) and associated services (collectively, the “Services”). Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using SafeWalletBox, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect
a. Personal Data
We may collect the following types of personal information that you provide to us when using our Services:
- Contact Information: Such as your name, email address, phone number, and mailing address.
- Account Information: Username, password, and any verification information (such as ID verification or Know Your Customer (KYC) data) when creating an account with us.
- Transaction Information: Details of your cryptocurrency transactions, wallet addresses, balances, and history of transactions.
- Financial Information: Payment details, including credit card numbers, cryptocurrency wallet addresses, and other information related to the payment process.
- Communications: When you communicate with us via email, live chat, or other channels, we may store your messages, feedback, and suggestions.
b. Automatically Collected Data
When you visit our website, we automatically collect information through cookies and other tracking technologies, such as:
- Device Information: Including your IP address, device type, operating system, and browser type.
- Usage Data: Information about how you use our website, including pages viewed, links clicked, and time spent on the site.
c. Sensitive Data
SafeWalletBox may collect sensitive information, such as government-issued ID (passport, driver’s license) for verification purposes, as required by legal or regulatory frameworks.
2. How We Use Your Information
SafeWalletBox uses your personal information for the following purposes:
- To Provide Services: We use your personal data to operate our Services, facilitate transactions, and provide customer support.
- Account Management: For the creation and management of your user account, including profile verification and two-factor authentication.
- Compliance with Legal Obligations: To comply with anti-money laundering (AML) laws, KYC requirements, and other legal regulations.
- Fraud Prevention and Security: We use your data to monitor suspicious activity, prevent fraud, and enhance the security of our platform.
- Communications: To contact you regarding updates, promotions, security alerts, or changes to our Services.
- Personalization: To personalize your user experience, provide recommendations, and tailor the content displayed to you based on your preferences.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal data with third-party vendors, contractors, and partners who perform services on our behalf, such as payment processing, KYC verification, and website hosting.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, regulatory bodies).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when you have provided explicit consent for us to do so.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. In particular:
- Account Information: Stored for as long as you have an active account.
- Transaction Data: Retained for legal compliance purposes, such as meeting financial regulations.
- Marketing Data: Retained until you opt-out or request deletion.
After the retention period ends, your data will be securely deleted or anonymized.
5. Data Security
We are committed to safeguarding your personal information through the implementation of physical, electronic, and administrative security measures. These measures include:
- Encryption: All sensitive data is encrypted during transmission using SSL/TLS protocols.
- Access Controls: Access to your personal data is restricted to authorized personnel only.
- Regular Security Audits: We conduct regular audits and vulnerability assessments to ensure our systems are secure.
Despite our efforts, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security, and you provide your information at your own risk.
6. Your Rights
You have the following rights with respect to your personal data:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Rectification: You can ask us to correct any inaccuracies or update incomplete information.
- Right to Erasure: You can request the deletion of your personal information, subject to legal and regulatory obligations.
- Right to Data Portability: You may request a copy of your personal information in a structured, commonly used format.
- Right to Object or Restrict Processing: You can object to certain processing activities or request restrictions on how your data is used.
- Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.
To exercise any of these rights, please contact us at [privacy@safewalletbox.com].
7. Cookies and Tracking Technologies
SafeWalletBox uses cookies and similar tracking technologies to enhance your user experience, track site performance, and provide relevant content. These may include:
- Session Cookies: To ensure the smooth operation of the website.
- Analytics Cookies: To understand how visitors use the site and improve functionality.
- Advertising Cookies: To deliver personalized advertisements based on your browsing behavior.
You can manage or disable cookies through your browser settings. However, some website functionality may be affected if cookies are disabled.
8. International Data Transfers
Your personal data may be transferred to, and stored in, countries outside of your jurisdiction, including countries that may not provide the same level of data protection as your home country. In such cases, we ensure that adequate safeguards are in place to protect your information, in compliance with applicable data protection laws.
9. Children’s Privacy
SafeWalletBox is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected personal information from a minor without verifiable parental consent, we will delete that information as quickly as possible.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@safewalletbox.com
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